Frequently Asked Questions
Everything you need to know about our luxury baby jewelry and fine fashion pieces.
What materials are used in Baby Gold jewelry?
We exclusively use 14k solid gold and ethically sourced gemstones. Our pieces are designed to be hypoallergenic and safe for sensitive skin, ensuring they never tarnish or turn green.
How long does shipping take for personalized items?
Custom and personalized orders are handcrafted to order and typically require 10-14 business days for production before being shipped via your selected delivery method.
What is your return and exchange policy?
We offer a 30-day return policy for all non-custom jewelry in its original condition. Please note that personalized items and custom engravings are final sale and cannot be returned.
Are your earrings safe for infants and children?
Yes, our children's collection features specialized safety screw-backs and rounded posts to ensure comfort and security for even the smallest ears.
Do you offer a warranty on your products?
Every Baby Gold piece comes with a lifetime warranty against manufacturing defects. We stand behind our craftsmanship and will repair or replace qualifying items free of charge.
Can I track my order once it has been placed?
Absolutely. Once your order is processed and leaves our facility, you will receive an automated email containing your tracking number and a link to monitor its progress.