Returns & Exchanges
At Baby Gold, we want you to be completely in love with your new pieces. If you are not satisfied with your purchase, we offer a 30-day window for returns and exchanges on all eligible items in their original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure secure tracking of your parcel.
- 3.Package Securely
Place the jewelry in its original Baby Gold packaging and box to prevent damage during transit, ensuring all tags remain attached.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.